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Help & technical support

Welcome to the support center.

You can browse the knowledgebase here. If you can't find an answer, you can submit a new ticket to get in touch with the help desk of the Virtual Classroom:

Access problems




My academic profile

Please note that the Portal does not evaluate courses by ratings, but rather in terms of passing or failing. 

The evaluation is performed continuously, by means of monitoring participation in discussion forums, activities and subjects. Each course tutor delivers a final report indicating whether the participant has successfully completed the course.

The certificate you receive signifies that you have successfully completed the course.

Consultations & formalities



The following video guides you through the process of how to upload an assignment to the platform.

Help Desk